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Subject: Re: The Met- a mean spirited company
From: Premiere Opera <[log in to unmask]>
Reply-To:Premiere Opera <[log in to unmask]>
Date:Thu, 10 Nov 2016 19:26:16 -0500
Content-Type:text/plain
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text/plain (129 lines)


Amen!!

On Thu, Nov 10, 2016 at 6:14 PM, John Schweger <[log in to unmask]>
wrote:

> Too bad we no longer have Robert Tuggle with us.  He was kind enough to
> quite often make our Opera-L complaints and feelings visible to the right
> people.  Are there no longer any Met personnel on the Opera-L list?
>
>
> ________________________________
> From: Discussion of opera and related issues <[log in to unmask]>
> on behalf of Estelle Gilson <[log in to unmask]>
> Sent: Monday, November 7, 2016 10:15 PM
> To: [log in to unmask]
> Subject: Re: The Met- a mean spirited company
>
> Forward all your exchanges to Peter Gelb.
>
> ////////////////////////////////////////////////////////////////
> At 05:48 PM 11/7/2016, you wrote:
> >I am amazed at all of the support and responses from the members of this
> >list.  It's very kind of all of you.  I am really touched by your
> comments.
> >
> >Several of you suggested that I ask to speak to a supervisor.
> >Well guess what!  I already did that!  I thought maybe he'd be a bit more
> >sympathetic than the cold fish person I originally spoke with.  She really
> >wouldn't budge and told me the supervisor wouldn't either. Well she was
> >right about that.
> >
> >I explained everything to him that I posted here on the list right down to
> >the fact that I cared much more about the Met than they ever did about
> >me.
> >
> >It's such a little thing when you think about it -- just to make a loyal
> >customer happy. Such a cold and unfeeling a decision they took.  It just
> >shocks me -- really.
> >
> >Ah well, it is what it is and all my disappointment isn't going to change
> a
> >thing.
> >It's a business, pure and simple, and nothing else.
> >
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-- 

Best,

Matt @ Premiere Opera

Shop our entire catalog at www.premiereopera.com.

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