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Subject: Re: The Met- a mean spirited company
From: Estelle Gilson <[log in to unmask]>
Reply-To:Estelle Gilson <[log in to unmask]>
Date:Mon, 7 Nov 2016 20:15:39 -0800
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Forward all your exchanges to Peter Gelb.

////////////////////////////////////////////////////////////////
At 05:48 PM 11/7/2016, you wrote:
>I am amazed at all of the support and responses from the members of this
>list.  It's very kind of all of you.  I am really touched by your comments.
>
>Several of you suggested that I ask to speak to a supervisor.
>Well guess what!  I already did that!  I thought maybe he'd be a bit more
>sympathetic than the cold fish person I originally spoke with.  She really
>wouldn't budge and told me the supervisor wouldn't either. Well she was
>right about that.
>
>I explained everything to him that I posted here on the list right down to
>the fact that I cared much more about the Met than they ever did about
>me.
>
>It's such a little thing when you think about it -- just to make a loyal
>customer happy. Such a cold and unfeeling a decision they took.  It just
>shocks me -- really.
>
>Ah well, it is what it is and all my disappointment isn't going to change a
>thing.
>It's a business, pure and simple, and nothing else.
>
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